Why Choose Us?

We have differentiated ourselves from our competitors by providing a higher level of customer service to dealers, repairers and the end user, with greater commercial efficiency.

Compass Claims are able to provide a like for like replacement vehicle unlike most of our competitors. So if you have a BMW we put you in one, if you have a Van, we put you in one. This ensures you can carry on your day to day life as if nothing has happened. After all why should you be put out as a result of someone else's negligence on the road.

We pride ourselves on our accident replacement service and as such our reputation is growing every day as a one stop shop for our clients. You are our number one priority and our services is to put you in the position you were in before the accident occurred. Quickly, smoothly and efficiently, yet with the minimum amount of fuss, is the way we prefer to do business. We call it seamless transparency.

As part of ensuring Compass Claims comply with the standards required to represent your best interests we are also Licenced Commercial Agents with a CAPI Licence number of 409415463. Aside from being members of the MTA (Motor Traders Association) this give you piece of mind that the company you are dealing with put your best interests at heart

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What Makes Compass Different?

This Does....

  • All aspects of claim dealt with under one roof
  • Our ethos is a “can do” attitude
  • Claims are made against ALL Insurance Companies
  • Like for Like Replacement Vehicles
  • Comprehensive “in house” training facility
  • Australian based call centre
  • Specific claims handler from start to finish
  • Regular updates via phone, sms, website or email
  • Local Branches to ensure Immediate Response
  • Collection & delivery service straight to you or your repairers door
  • Live, up-to-date and easily accessible online management information

Our Vehicles

Because we aim to supply you with a like for like vehicle, we have a varied fleet of vehicles. From small city cars to people carriers and large luxury 4x4 vehicles.

The vehicles we provide are the latest models from the following manufacturers: