Add value for your customers

Providing peace-of-mind to clients is always at the heart of good customer service. That’s why we tailor accident management services specifically to benefit businesses in the automotive and insurance sector.

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Across Australia, we work closely with:

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  1. Body Shops and Smash Repairers
  2. Dealerships and Manufacturers
  3. Driving Instructors
  4. Insurance Companies
  5. Insurance Brokers
  6. Fleet Managers

 

With Compass Claims bespoke service, your business benefits from being able to offer quality accident management to your clients, without having to worry about the day-to-day administration of the program. And because we’re leaders in the field, you can be sure that your customers will always receive top quality service and attention.

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Our dedicated business-to-business team can help you:

  1. • Reduce costs and increase efficiency
  2. • Spend less time on accident management
  3. • Achieve optimal accountability, with all information available in ‘real-time’ online
  4. • Improve analytics, via structured accident management data
  5. • Reduce driver inconvenience and down time through same day delivery where possible.
  6. • Choose your own repairer, knowing you can have vehicles repaired where you want

 

 

In addition to the marketing and service benefits we can add to your business, we can usually help reduce your base operating costs.

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Our unique transport policy allows for the collection and delivery of the client’s vehicle on your behalf, and you can concentrate on what you do best, looking after your customers.

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Most of all, we’re flexible, which means we fit in with your business structures and objectives. We are happy to work as ‘invisible’ service providers behind your brand or as third party providers. The choice is yours.

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For more information on How our accident management programs can work for you, please contact us on 02 8425 4900 or email info@compassclaims.com.au

MTA approved      VACC approved      JLR Preferred